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Introduction:
Moai’s CompleteSource Hosting is designed
to help customers quickly implement online sourcing
events using Moai’s CompleteSource
solutions. This service is designed to help clients
address their needs for Internet negotiated e-commerce
capabilities without having to invest in their own
infrastructure or technical resources needed to
support such a project. The hosted solution provides
a client with the ability to execute a sourcing
event in a cost effective and timely manner. |
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| Hosting Features |
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Dedicated server
hardware, supported by Moai Hosting staff
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Flexible bandwidth for private
Internal server networks, based on 100MB VLAN
technology |
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Internet Network traffic bursting
ability for guaranteed throughput |
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Monitoring of the production
environment: |
- Server uptime and reliability
- Server thresholds—disc, CPU,
I/O, memory, cache, network traffic
- Violations or exceptions automatically
escalated to support staff
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24x7 infrastructure availability
support included |
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Access to Moai Technical Support
for application support issues, as well as
for event administration support during the
actual event |
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System backups—daily
incremental and weekly full backups to tape,
with off site rotation of tapes (standard
retention is two years) |
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Security through dedicated firewalls,
dedicated VLAN, intrusion detection |
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Tier one data center, including
fire suppression, UPS with generator backup,
video surveillance, 24x7 on-site facilities
staff |
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For Further
Information:
Hours of operation are from Monday through Friday,
5:00 a.m. to 7:00 p.m. PST, excluding public holidays.
To contact Moai Hosting administration &
support, please call our office
at 412.454.5550.
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