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| Q. |
What is
strategic sourcing? |
| A. |
Strategic
sourcing enables buyers and suppliers
to connect and contract quickly and
efficiently. It is the process of reengineering
a company's supply base to reduce cost
and gain other competitive advantages,
such as: improving quality, reducing
lead time, accessing leading edge technology
or design, improving delivery and ensuring
availability when supply is scarce.
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| Q. |
What is
the difference between e-Sourcing and
e-procurement? |
| A. |
e-Sourcing
is that part of the strategic sourcing
process that can be automated and implemented
online to create greater efficiencies.
E-Sourcing powers those elements specifically
related to the actual strategic sourcing,
such as creating a complex eRFQ, negotiating
terms online, automatically tabulating
bidding results using weighted scoring,
etc. The key to effective e-Sourcing
is being able to implement complex structured
negotiations online. Benefits from strategic
sourcing are greater than transaction
procurement activities and yield tangible
savings.
E-procurement adds online efficiency
to the procurement process or repetitive
administrative tasks and is generally
related to actual purchasing day to
day organizational transactions, such
as facilitating the requisition of goods
and services and processing supplier
invoices, enforcing compliance to a
list of approved suppliers to minimize
maverick buys. E-procurement also helps
track corporate spending to help realize
savings from strategic sourcing.
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| Q. |
What are
the benefits of sourcing goods and services
online? |
| A. |
E-Sourcing
offers buyers a variety of strategic
advantages:
- Increases supplier competition
to lower purchasing costs by as
much as 20 percent
- Creates closer collaboration with
key suppliers
- Gives you global reach so you
can broaden your pool of qualified
suppliers
- Shortens sourcing time by as much
as 30 percent
- Reduces time-to-market cycles
25-30 percent
- Streamlines administration and
reduces costs for processing overhead
- Facilitates more predictable pricing
- Aids in improved supplier measurement
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| Q. |
How can
I be sure that e-Sourcing will fit my
strategic sourcing requirements? |
| A. |
Moai's
CompleteSource
e-Sourcing solution is fully customizable
and has already been applied to meet
the needs of a wide variety of vertical
industries. The eRFQ wizard allows customers
to define any type of material or service,
since the multiline/mutliparameter bidding
model can be used to define any level
of complexity and any terms necessary,
such as quality levels, delivery terms,
quantity discounts - any parameters
that are reflected in complex bidding
or negotiations. In fact, CompleteSource
is so versatile it allows supply chain
and purchasing managers to emulate their
existing business processes online.
CompleteSource brings your business
processes to the Internet, rather than
forcing you to change the way you do
business to accommodate B2B e-commerce.
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| Q. |
If I'm
not sure how to incorporate e-Sourcing
into my business, can Moai help? |
| A. |
Moai
has domain expertise that customers
can tap through our Technical
Implementation Services team. Moai
Technical Implementation Services provides
consulting that has already helped many
companies implement e-Sourcing. Moai's
Technical Implementation Services team
can assist with services such as detailed
analysis and optimization of corporate-wide
spending; identification and qualification
of new suppliers; developing e-Sourcing
strategies including creating eRFQ's,
defining stages and parameters of negotiation,
and weighting parameters for decision
support; and comprehensive service options
for hosting, training, and event administration.
Moai will help you leverage e-Sourcing
to meet your business goals.
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| Q. |
Can I see
the value of Moai's solution before
I commit to e-Sourcing? |
| A. |
Yes.
Moai has two opportunities to realize
the value of our solutions. With the
Moai RapidSource
program, expert consultants will review
your operational processes in pre-selected
commodity categories and develop a “Best-Case
Scenario” Operational State including
immediate savings realistically attainable
in 30 days. This program includes up
to 2 complimentary reverse auction events
for those pre-selected commodities.
The CompleteSource QuickStart
program is a high-yield, low-risk
pilot program to prove the value of
e-Sourcing. CompleteSource QuickStart
provides customers with a fixed-fee
engagement over 30 days where customers
can create their own, customized e-Sourcing
events so they can see immediate results
from e-Sourcing.
Once they have seen the return on
investment from e-Sourcing, customers
can choose to have Moai continue to
host their
e-Sourcing program, or they can license
CompleteSource
Enterprise to extend their existing
supply chain strategy.
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| Q. |
What is
multi-stage bidding? |
| A. |
Moai's
Sourcing
Management solutions provide buyers
with the ability to negotiate with suppliers
in more than one stage. This capability
is a powerful and time saving tool for
"Supplier Qualification" in
sourcing. Companies can quickly narrow
down the list of qualified suppliers
by filtering out those who do not meet
basic criteria. In each stage, the buyer
negotiates one-to-one with suppliers
on the various terms in a multi-stage
negotiation and key negotiation terms
are documented for future reference.
Each stage can contain a variety of
parameters for negotiation and both
the buyer and his suppliers can include
specification documents, drawings, and
other attachments using the document
management tool.
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| Q. |
Who is
considered a buyer on the Moai service? |
| A. |
Contract
Management is a business-to-business
service. Our buyers are purchasing managers
and material decision makers representing
purchasing organizations. You are considered
a buyer if you are purchasing items
using our supply chain solutions or
submitting a request for proposal. |
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| Q. |
Who is
considered a supplier on the Moai service? |
| A. |
Contract
Management is a business-to-business
service. Our suppliers are interested
in reaching purchasing and materiel
decision makers. You are considered
a supplier if you make your products
available to buyers through our supply
chain solutions.
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| Q. |
What is
the Buyer/Supplier Directory? |
| A. |
This
is a function of the Contract
Management module that provides
both purchasing organizations and supplier
organizations with an organized, detailed
list of their partner organizations
and system users. This comprehensive
tool establishes the unique user functionality
of each buyer. The Directory tool contains
important information about each buyer
and supplier organization, and in turn
automates the process of assigning access
control into the system.
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| Q. |
Why should
suppliers participate in e-Sourcing? |
| A. |
E-Sourcing
benefits both suppliers and buyers.
E-Sourcing allows buyers and suppliers
to collaborate more effectively, allowing
suppliers to compete more aggressively
and share critical information with
buyers that can affect the outcome of
a bid, such as strategic drawings and
supporting contracts. By collaborating
online, buyers and suppliers can quickly
reach mutually agreeable sourcing terms,
forging closer working relationships
and implementing the next best thing
to "just-in-time" inventory
and manufacturing.
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| Q. |
How does
Moai package its e-Sourcing solutions? |
| A. |
Moai
offers CompleteSource
in multiple forms to meet every business
need.
CompleteSource Enterprise can be licensed
as enterprise software to extend any
organization's existing supply chain
infrastructure. By licensing CompleteSource
Enterprise, customers gain maximum
control over their e-Sourcing strategy
and can readily integrate e-Sourcing
into other established e-business
processes.
Moai offers CompleteSource Hosted
for customers who want to take advantage
of the benefits of e-Sourcing, but
wish to use external resources. Moai
will host CompleteSource e-Sourcing
services for any customer, complete
with customization and other value-added
services.
Moai also offers more comprehensive
support services, such as spend analysis,
vendor identification and e-Sourcing
design strategies through its Technical
Implementation Services group,
and through partnerships with leading
strategic sourcing service companies.
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| Q. |
What is
the Complete Source Solution Suite? |
| A. |
CompleteSource
is a suite of online strategic sourcing
and supply chain solutions that are
designed to meet the needs of corporations,
manufacturers, retailers, service providers
and government agencies - any organization
looking to use the Web to automate procurement
of strategic goods and services. CompleteSource
was created as a complete software and
service offering to help purchasing
managers and supply chain executives
realize immediate savings by making
strategic materials purchases through
e-Sourcing and contract management.
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| Q. |
What is
the Sourcing Management tool? |
| A. |
Moai's CompleteSource
Sourcing
Management is a comprehensive solution
that allows purchasing and supply chain
managers to implement a low-risk, high-yield
e-Sourcing strategy. By bringing together
consulting services and enterprise software,
Sourcing Management is a comprehensive
solution designed to meet your evolving
strategic sourcing needs. |
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| Q. |
What is
the Spend Analysis tool? |
| A. |
The
Spend
Analysis solution is a purchasing
decision support tool that allows administrators
to quickly organize complex purchasing
data, answer strategic questions, analyze
relevant data, quickly report findings
and make better decisions. Spend Analysis
includes the following tools and features:
Data warehouse repository designed to
manage data from multiple data sources,
complex manufacturer and distributor
pricing data management, user data management,
detailed standard and ad-hoc purchasing
activity analysis reports, and updates,
notifications and alerts.
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| Q. |
What is
the Contract Management tool? |
| A. |
The Moai Contract
Management tool allows buyers/suppliers
to easily create and manage multi-tier/level
contracts and automatically distribute
them to their organizations, receive
accurate price record level agreements
and calculate customized pricing for
each organization. Unique contract templates
allow purchasing administrators to create
a comprehensive and effective contract
to distribute to their organizations.
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| Q. |
Are Moai's
Contract Management and Spend Analysis
solutions integrateable? |
| A. |
Yes.
These Moai solutions are fully integrated
with each other. In addition, all of
our solutions can be fully integrated
with legacy systems. They work together
to create customized product pricing,
unique user functionality and fully
automated purchasing processes, and
move strategic sourcing online for buyers
and suppliers to collaborate more effectively.
These solutions streamline the supply
chain and ensure accurate pricing and
relevant product information for your
buyer organizations.
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| Q. |
What is
the Price Record Manager? |
| A. |
The
Price Record tool is part of the Contract
Management module and provides purchasing
organizations a tool to accurately and
automatically track their organizations
user price record levels to specified
contracts. The Price Record tool is
an essential element in assigning pricing
discounts to organizations. Customized
pricing, an integral part of purchasing
organizations, is a direct result of
the Price Record tool in the Contract
Management solution.
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| Q. |
Does CompleteSource
offer support for international e-Sourcing? |
| A. |
In
today's e-Sourcing environments, global
reach is increasingly imperative to
support multinational organizations.
CompleteSource
is designed to facilitate multinational
commerce with foreign language support
(including double-byte), multiple currency
support, local time zone support, and
display formats for regional date, time
and numbers.
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| Q. |
Is special
software needed to use Moai's services? |
| A. |
No.
To get started, you need only an Internet
Service Provider (ISP), e-mail capability
and a Web browser. The Moai Web sites
work best for users with Microsoft Internet
Explorer 5.01 or higher. The next step
toward increased supply chain efficiency
requires integration between your order
processing system and the Moai suite
of tools. Moai integration solution
integrates buyer and supplier systems,
enabling automated processing of seamless,
secure transactions.
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| Q. |
How do
I get more information about Moai's
solutions? |
| A. |
To
contact our sales department, please
call 412.454.5550 or send an email
to information@moai.com.
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